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Taken From The Forum: Help & Support for DHTML Menu Version 5+
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Last Updated: Saturday July 14 2012 - 06:07:03

Submenus and latest versions of Firefox


Poster: graylinz
Dated: Thursday October 27 2011 - 0:29:37 BST

I maintain a website http://www.stmarksntc.org.au and I use both horizontal and vertical menus with submenus. The Milonic site works OK using Firefox but on my site there seems to be a problem with the submenu of the vertical menus. This effect only affects users of Firefox regardless of platform. Safari, Chrome, Omniweb and others seem OK. It even works OK on mobile devices.

Any suggestions as to the issue? I have checked the menu code and it seems fine to me but it may not be.


Addendum: I have had several friends using different platforms check out the latest versions of Firefox on our site and it seems that the problem is isolated to the latest versions only. Version 7 for Windows and Version 8 for Mac. I have also re-written all the code for our menus by hand and am certain I have not made an error in that component.

Re: Submenus and latest versions of Firefox


Poster: Andy
Dated: Monday October 31 2011 - 10:40:17 GMT

An update to the menu will be released later today that contains a fix.

Somehow, the menu had a problem determining the height of the browser window in Firefox.

I will update here when the new version is released

Re: Submenus and latest versions of Firefox


Poster: graylinz
Dated: Tuesday November 1 2011 - 1:24:31 GMT

Many thanks for a prompt reply. It is much appreciated.

Re: Submenus and latest versions of Firefox


Poster: graylinz
Dated: Wednesday November 2 2011 - 8:41:03 GMT

Hi Andy,

I found one index page that did not exhibit the same submenu problem that all the other main index pages (called default.htm in my codes). It had something missing. I had placed an anchor "top" at the top of the content div and for some reason had put a spacer.gif attached to it. The white spacer must be interfering with the absolute placement of the menus somehow in the Firefox environment.

I have removed the spacer from all pages that contained it within the "top" anchor code and all menus seem to have returned to normal.

When you mentioned that the problem related to vertical placement it triggered me thinking about what I'd done that might be a blockage. I couldn't work out what it was until I was casually flicking through all the pages when I came across our Photo Gallery default page which did not exhibit the submenu problem. On looking carefully at the code and comparing it with another default page I realised what was different.

I'll keep an eye on other browsers to make sure they are OK too. I still can't understand why this caused a problem for Firefox but not all the other browsers.

Re: Submenus and latest versions of Firefox


Poster: mcollins27
Dated: Wednesday November 2 2011 - 16:34:02 GMT

Was there an update for this? I see the latest menu dated the 25th of October and it didn't seem to resolve the issue.

Did the issue look like this:
Image

Notice the submenu starting at "Vendor" does not line up with "Campaign."

Re: Submenus and latest versions of Firefox


Poster: Andy
Dated: Wednesday November 2 2011 - 17:07:57 GMT

Sorry for the delay in getting this released.

Can you please try the latest version (5.908) that I have just released and see if that helps.

-- Andy

Re: Submenus and latest versions of Firefox


Poster: mcollins27
Dated: Wednesday November 2 2011 - 18:23:57 GMT

Andy wrote:
Sorry for the delay in getting this released.

Can you please try the latest version (5.908) that I have just released and see if that helps.

-- Andy


Thank you very much, it's fixed for me.

Re: Submenus and latest versions of Firefox


Poster: graylinz
Dated: Thursday November 3 2011 - 2:01:41 GMT

I've added the update and everything works as expected. Thanks, Andy.