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Taken From The Forum: Help & Support for DHTML Menu Version 5+
Forum Topic: Click to view post
Last Updated: Saturday July 14 2012 - 06:07:19

Support expiry notification


Poster: avg2
Dated: Tuesday June 10 2008 - 6:06:30 BST

Hi

Does anyone know if Milonic sends a notification email shortly before paid support is due to expire? I didn't receive one - not sure it expired before I changed email address though.

Is there an option to download the latest version at the time that the paid support period expired? Does a request have to be submitted?

thanks
-avg

Re: Support expiry notification


Poster: Andy
Dated: Tuesday June 10 2008 - 10:40:29 BST

Hi,

Emails are sent out 30, 15 and 1 day intervals - also, an email is sent out on the day of expiry.

Unfortunately, all downloads expire. Send a message to Milonic at http://www.milonic.com/contactus.php and explain the situation, they might be able to help.