I am in need of expert assistance

Poster: mauldraine
Dated: Saturday January 19 2008 - 7:23:17 GMT

Greetings ...

I have a strange issue that only rears it's ugly head in IE6 and IE7. When a user with IE browses to my site the first time, all of the menus work. If they select another web page, half of the time the menus will no longer work. If they reload the page they are on, that isn't working, the menus work again. It's honestly the strangest thing I've seen.

Now the site that this is happening upon is http://www.alterrealm.com ... any menu can reproduce the symptoms with either IE6 or IE7. Now there is also a very small menu that I use within the chat rooms on the site, and it was also producing the same symptoms. I have read and read and read through the forums and the two things that stood out were adding ...

buildAfterLoad=true;

and ...

position="relative";

in to the script where the main menu is built. And yes they are all within tables. So both the web pages outside of the chat rooms, and the web pages inside of the chat rooms have these same commands, yet the menu inside the rooms no longer reproduces the issue. It works flawlessly no matter how many menus I select. But not the regular web pages.

Suggestion?

Many thanks ... Martin

Re: I am in need of expert assistance

Poster: Ruth
Dated: Saturday January 19 2008 - 10:49:06 GMT

Hi,

I didn't have any issue on IE6, winxp sp2. I suggest you // out the buildAfterLoad=true; since you are not using the menu in the manner perscribed for that method. This was to allow those who wanted to position the menu relatively to keep the main menu in the data file with the rest and call all the files, data, milonic_src, mmenudom etc. in the table cell / div.

Since you are using the old method for placing the menu relatively, because you are putting up 3 main menus each in their own cell, you don't use the buildAfterLoad property.

http://support.milonic.com/beginners/ta ... /index.htm You are using Method 2. Anyway, try blocking out that buildAfterLoad since you don't need it with the method you're using, and see if it fixes the issue.

Ruth

Re: I am in need of expert assistance

Poster: mauldraine
Dated: Saturday January 19 2008 - 18:06:56 GMT

The strange part to this whole situation is the fact that the command that you just asked me to comment out was the only additional command that I added, and it showed the same symptoms in either case. However now that I have removed it from the file, I cannot seem to reproduce the symptom any longer. I'm at a loss.

But maybe you can advise me about one more thing ... Last month I purchased a license from Milonic because it's definitely an amazing product and I wanted to support them since I'm using it as the sole menuing system on my site. However, when I replace the milonic_src.js file with the one provided, the images for the menus show up, but when you mouse over the images no menus appear. Any suggestions?

Re: I am in need of expert assistance

Poster: Ruth
Dated: Saturday January 19 2008 - 22:58:01 GMT

Hi,

I have no suggestions unless you can put up a page someplace that is using the licensed version. I have to see what's going on.

Just to be clear on the buildAfterLoad=true; That is used when you keep all the menus in the menu_data.js file and are setting the main menu to position="relative"; and then all all the files in the table/div where you want the menu to appear. If you are splitting the files, then you don't use build after load. You put the program files first after the body tag, and the main file in the table/div where you want it [the method you need to use given you have more than one alwaysvisible menu positioned relatively.

Ruth

Re: I am in need of expert assistance

Poster: mauldraine
Dated: Sunday January 20 2008 - 18:24:40 GMT

Fair enough.

I have put up an exact duplicate of the opening page to my site here ...
http://www.alterrealm.com/test/

and you can compare it against the main site address. The only difference between the test directory and the main site page is the replacement of milonic_src.js and mmenudom.js with the versions that I downloaded containing the license. I'm really confused. Suggestions?

Re: I am in need of expert assistance

Poster: Ruth
Dated: Sunday January 20 2008 - 20:43:12 GMT

Hi,

There's something wrong in the paths. But, I can't figure out if it's the licensed version problem since you are calling the same unlicensed version, and in the original main page you have the full path in the call and in the test only js/filename

I suggest you upload the licensed version milonic_src, mmenudom files directly to the test folder and change the paths on the test page to just the file name in the call so I can see what's up.

Ruth

Re: I am in need of expert assistance

Poster: mauldraine
Dated: Sunday January 20 2008 - 23:11:49 GMT

Actually not calling an absolute path will always look from the running directory in to any sub directories. So calling index.php at alterrealm/test would look for a folder called js within the test folder only. However I think I see where you are going with this, so I have uploaded milonic_src.js and mmenudom.js directly to the test folder and removed everything except the actual file names.

Please let me know if you find anything because I am QUITE stumped.

Re: I am in need of expert assistance

Poster: Ruth
Dated: Monday January 21 2008 - 2:26:40 GMT

Hi,

I absolutely abhor paths... anyway. You still have not uploaded the licensed version of the menu.

Now, as to the problem, somehow the file you are using at the test area has been corrupted, try uploading it again, though since you have a licensed version I would suggest you go download that version and upload it, it will then give you the newest one, w hich is 5.788

You said you purchased a license from Milonic. After the purchase, did you log on at the main site under the name you used when you purchased and download a new menu file? You must do that to get the version that is programmed with your license. Also, you need to do that anyway and get the newest version 5.788.

Since you have a license, you might want to go to this topic viewtopic.php?f=10&t=3108 subscribe to it. If you do that, then you will get an email whenever a new update is release, that way you'll get any little fixes that are done, and any new features that are added


Ruth

Re: I am in need of expert assistance

Poster: mauldraine
Dated: Monday January 21 2008 - 5:08:25 GMT

What the? *pauses and scratches my head*

For some mysterious reason, even though my ftp program said that it overwrote the files, they were still the original files that I uploaded. But I did indeed take your suggestion and downloaded 578. To ensure that I didn't have any problems I deleted the old files first, and then uploaded the new ones ... lo and behold ... victory!!!

I greatly appreciate your help. Truly. You are a major asset to these forums and this fantastic menu system.

Re: I am in need of expert assistance

Poster: Ruth
Dated: Monday January 21 2008 - 5:20:06 GMT

Terrific, glad it's fixed, and thanks a bunch

Ruth