Menu positioning sometimes incorrect

Poster: steveeaston
Dated: Thursday March 29 2007 - 12:39:26 BST

Funny one for you at

http://www.theonlinegardener.com

in some cases - only certain PCs (can't identify the exact cause) the sub menu items are showing ten lines below the main menu - so often off the bottom of the screen. This doesn't happen on many machines, but on IE6, lockdown PCs at work (so maybe proxy or javascript options?) it is having problems.
System is ASP, SQLserver and ok on firefox!
GOING LIVE TOMORROW _ any ideas!

Poster: Ruth
Dated: Thursday March 29 2007 - 17:06:47 BST

Hi,

The problem is that the menu is not placed in the table/div, that is relatively positioned, correctly.

There is a sticky at the top of the forum for placement of menus relatively.
The easiest method is Method One.


Also, you have to upgrade your menu to the newest version, you are downlevel 8 versions or so, and you are using an unlicensed version of the menu. Given that is a commercial site you'll need to license it.

Ruth

Poster: steveeaston
Dated: Thursday March 29 2007 - 17:41:03 BST

Ok thanks - we're fully paid up and licenced, but maybe haven't loaded the licence key properly yet.

Will give it a go.
cheers,
Steve

Poster: Ruth
Dated: Friday March 30 2007 - 5:31:14 BST

Hi Steve,

There's no 'license key' per se. You need to log in on the main site under the name you used when you purchased the menu. Then click the download button and you should get the newest version of the menu and it will be made with your license in it. You seem to be using a test/unlicensed version. When you're logged in to download you automatically get your licensed version. Once you do that, just upload the program files, NOT the menu_data.js file since you don't want to overwrite your own data.

Ruth