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Taken From The Forum: Help & Support for DHTML Menu Version 5+
Forum Topic: Click to view post
Last Updated: Saturday July 14 2012 - 06:07:18

Menu Works, however a user claims they can't see it

Poster: SolfaWEB
Dated: Thursday January 12 2006 - 9:41:51 GMT

The menu system at fine on all of our computers, and as such we're happy that it works.

The problem is we have been informed by a user of the website, who states they use Internet Explorer 6, that the menu system does not display at all. As the menu is DHTML I assumed that anyone using IE4+ would have no problems. Therefore I assume the problem is with their computer, the question is what? If we can't find the cause then we must assume the menu is actually at fault.

Does anyone know of a setting in IE6 that stops users viewing the menus?


Poster: Migru
Dated: Thursday January 12 2006 - 10:48:18 GMT


do you have <noscript> </noscript> tags in your code, recommending the user (betweeen the tags) to enable JavaScript ???


Poster: kevin3442
Dated: Thursday January 12 2006 - 10:48:46 GMT

Several possibilities. Does the user have javascript enabled in his or her browser? Running any sort of firewall software with settings that might filter out js? Ad blocking software that might be recognizing certain keywords in your menu?

Just a couple of places to get started.

I see your menu just fine (IE6 + FireFox). It looks good!



Poster: Migru
Dated: Thursday January 12 2006 - 11:03:35 GMT