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Taken From The Forum: Help & Support for DHTML Menu Version 5+
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Last Updated: Saturday July 14 2012 - 06:07:44

Menu and Norton Internet Security...

Poster: dstarr __at__
Dated: Wednesday May 18 2005 - 14:43:06 BST

I have been using version 3 for quite some time and for the most part, I love it and can't live without it. I would like very much to upgrade to the newest version. Does anybody know for sure if the problem has been resolved with the Menu not showing up if a user has Norton Internet Security installed with Pop-up Blocking turned on? I have distributed a worksheet to our users which described how to "whitelist" our site to allow it to function properly but would love to not have to do this in the future.

So, is it fixed? Can it be fixed? Does anybody know?


This really IS THE BEST menu out there. You guys are BRILLIANT!!

Poster: Ruth
Dated: Wednesday May 18 2005 - 17:51:30 BST

Hi dstarr,

Sorry to be the bearer of bad tidings but it's not a menu issue, it's a Norton issue and a Norton user issue as to keywords being blocked. I did find a list of some of some keywords but I don't know if that will help. It seems people are now having to write their menu and links making sure they don't use any of the keywords, I guess. Here is the original posting on the Norton issue. And, this is the link I found to the keywords The partial list of keywords and such are on page 6. This talks about what things to not put in your links and such to prevent the blocks. I think it's some ad for an affiliate program to prevent Norton's block but it does have info about the Symantec blocking program. :lol:

Hope this gives you some help.


Poster: dstarr __at__
Dated: Wednesday May 18 2005 - 18:44:12 BST

Yikes!!! Sounds like we've got a lot of Norton fans out there :!:

Thanks for your help. In looking at the list of partial keywords I see at least one that I know I've got in several urls on my site so that's probably the culprit. Good information though as I am currently rebuilding the site. Seems to be in my best interest to stay away from these keywords as best as possible. I've got enough headaches as it is without knowingly adding more :D

Looks like it's time to purchase a license and get busy!!!

Thanks again.

Keywords cause Javascript to be deleted by Norton

Poster: ian __at__
Dated: Tuesday January 9 2007 - 17:29:32 GMT

I have just got to the bottom of a problem I was encountering with Norton Internet Security Ad Blocker.

On investigating the page source after it is loaded into the browser, it was clear why the sub menus weren't working... Norton had simply removed the Javascript that defined them.

After reviewing the postings here (thanks everyone) I had a suspicion that it was keyword related. Sure enough, I was using the word "Advertisement" in one of the menus and that is one of the words that Norton looks for.

It seems that all of the extra code that Norton inserts into the page doesn't affect the menus, but obviously watch out for the words that you use in your menus.