IE6 not caching images

Poster: BPI
Dated: Monday February 14 2005 - 21:23:55 GMT

Greetings,

We recently updated to the latest version of the menu and would like to use images (before we just had text). However, the images do not seem to cache in IE6 and re-download from our server each time you move over a new menu listing. This problem ONLY happens on IE6, the menus look great on Netscape and Firefox.

We have duplicated the Milonic style menu and put it on a test page for troubleshooting. Please take a look at http://www.clickwrestle.com/temp.php

On IE6 when hovering over the menu items, the images are all re-loaded, causing a major delay. This does not happen in Netscape or Firefox, but needless to say, we need it to work in IE. We have tried the preloader.js file and the BuildMenus option with no luck.

Thanks in advance!

Poster: John
Dated: Tuesday February 15 2005 - 13:52:59 GMT

I am unable to locate any of the menu code files (according to paths in the source). Error messages say unavailable or not found. What is the exact path to the files?

Poster: BPI
Dated: Tuesday February 15 2005 - 17:54:03 GMT

All menu code files are in the root, the same location of the temp.php file.

http://www.clickwrestle.com/milonic_src.js
http://www.clickwrestle.com/mmenuns4.js
http://www.clickwrestle.com/mmenudom.js
http://www.clickwrestle.com/menu_data.js

Poster: John
Dated: Tuesday February 15 2005 - 17:56:38 GMT

That's what I tried earlier - NG. Even with your links I still get a not found error.

Poster: BPI
Dated: Tuesday February 15 2005 - 18:00:16 GMT

When I try the links just posted, I get prompted to save or open the file, no errors.

Can you view the menu at http://www.clickwrestle.com/temp.php ?

Any other suggestions?

Poster: John
Dated: Tuesday February 15 2005 - 18:16:33 GMT

Yes, I can see the menu there, but can't get the code files.

Poster: BPI
Dated: Tuesday February 15 2005 - 18:21:03 GMT

We tried the links from 3 computers and they all work. Since the menu is working, the files are obviosuly there. Any other suggestions to get you the files? Can I email them? I would like to resolve this issue.

Poster: Ruth
Dated: Tuesday February 15 2005 - 19:01:13 GMT

Just FYI, I can get the files when clicking the links.

Ruth

Poster: Ruth
Dated: Tuesday February 15 2005 - 19:08:41 GMT

it's not caching anything on mine, but the temp.php. Do you have to rename the menu_data.js file to menu_data.php?

Ruth

Poster: BPI
Dated: Tuesday February 15 2005 - 19:11:58 GMT

Strange thing is, it caches all the images on Netscape and Firefox. IE is the only browser that does not want to cache the images.

Poster: John
Dated: Tuesday February 15 2005 - 20:12:52 GMT


Crazy. I can get them everyplace but here!

Poster: Ruth
Dated: Tuesday February 15 2005 - 21:44:12 GMT

Again, FYI, I can put the url in for the images, and get the pages, but they are not put into the temp internet files, really strange. The only thing that gets put there is the temp.php file. I know that this site is php, and I know that Andy has named the menu_data file as menu_data.php.

Ruth

Poster: John
Dated: Tuesday February 15 2005 - 21:49:47 GMT

Yeah, I just discovered that. It's seeing the files, but not loading them into temp. I wound up doing a save, then I could get at them.

Poster: BPI
Dated: Tuesday February 15 2005 - 21:53:36 GMT

As a test, I created the same page as basic html.

http://www.clickwrestle.com/temp.htm

Same problem happens. Works great in Netscape/Firefox, but not IE.

Poster: BPI
Dated: Tuesday February 15 2005 - 21:59:35 GMT

Problem Fixed!

I'm happy to report that we fixed the bug and it had nothing to do with the menu. Here is the solution...

In IIS under properties for the folder /images/menu HTTP HEADERS was set to "Enable Content Expiration". Turning this off now allows the images to be cached correctly.

Thanks for the help, hope this information can assist others.

Poster: Ruth
Dated: Tuesday February 15 2005 - 22:23:20 GMT

Glad you got it fixed, nice to know it's not a menu issue. And, thanks for posting the solution so if others encounter the problem it's here for them!

Ruth

Poster: kevin3442
Dated: Tuesday February 22 2005 - 0:32:27 GMT

To confirm:

Just had a look with IE6, and the files seem to be caching fine.

Kevin