users expirience problems with melonic menu. What now?

Poster: webmaster vitae
Dated: Wednesday October 15 2003 - 17:13:34 BST

We use the melonic menu on our website (http://www.vitae.nl). I get regularly mails from users who can not use the menu. They cannot open the sub layer with a mouse over. I found out that some settings from users are debt to this. For example if your security level in the browser (e.g. IE 5) is on high the menu cannot be used. Also if active scripting at the advanced settings of IE is disabled the menu does not work.

Since we are a company who want so serve out users I do not want them to adapt their system any longer to our web site. Does anyone have a solution for this problem?
Greets Stijn Fien

Poster: John
Dated: Wednesday October 15 2003 - 18:25:56 BST

I'm not sure about all the items you mention, but there is one glaring problem. The version you are running is very far down level, and also is no longer supported. Current now is the v5 series, RC17 to be exact. While this is technically a beta, we are extremely close to final release.

You will need to update to v5 and then let us know how things go from there. See http://milonic.com/.

Poster: webmaster vitae
Dated: Monday November 3 2003 - 13:54:14 GMT

Thanx fot the tip,

Can you tell me when the V5 rc17 is out of the beta stage and a final release.
We have a licence. Can I just downlaod it from milonic.com?

Greetz Stijn

Poster: John
Dated: Monday November 3 2003 - 14:45:58 GMT

Actually, we're deep into RC19 right now. It would be a good idea to upgrade if you've made the move to v5. When the final is released it will be announced here on the Forum.