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Taken From The Forum: Help & Support for DHTML Menu Version 5+
Forum Topic: Click to view post
Last Updated: Saturday July 14 2012 - 06:07:54

Help! Please! User can't see the menus

Poster: hulleric
Dated: Tuesday December 2 2003 - 13:12:22 GMT

Here is the feedback they gave me. Can someone help me reslove this?

"The new website layout doesn't work well at all on my Mac. I have OS
9.2.2 with IE 5.0 for the Mac.
I do not get the drop down menus consistently (the first time usually works) and the photos do not display at all. It works
fine from my office PC of W2K with IE6."

I can't seem to think of anything else to do...

Poster: John
Dated: Tuesday December 2 2003 - 13:56:03 GMT

Sorry, stuck on Windoze here at the office. Maybe Maz can take a look for you, or I'll try to remember to look when I get home (to a decent machine!).

Poster: hulleric
Dated: Tuesday December 2 2003 - 15:39:53 GMT

Thanks! I don't have a Mac, so I can't see what the user is seeing.

Poster: John
Dated: Wednesday December 3 2003 - 2:48:56 GMT

Sorry, but it looks like I'm not going to be much help on this one. Downloaded your page and _data file to my machine and used my menu files. Under Safari it works fine (from your server as well), but under IE5.2.3 it screws up. The sub menu is way down towards the bottom of the page (with a scroll bar), and its subs open even further down, most of them actually off-screen.

Gave up after an hour. It's obviously IE, but I couldn't get around it.

Poster: hulleric
Dated: Wednesday December 3 2003 - 13:13:01 GMT

Thanks for the help. The user is now on IE5.1 and can see the menus but they still don't look good. I think the majority of the users of the site are on pcs and IE5.1 and above.

If anyone else has an idea, please let me know.

Poster: John
Dated: Wednesday December 3 2003 - 13:40:29 GMT

The final release of IE/Mac was 5.2.3 (although I can't remember if that was for 9.x). That's what I used last night and had the problems with. It was always a junky product, as M$ has shown by dropping it.