Support request

Poster: gregorr
Dated: Monday April 21 2003 - 9:57:04 BST

I paid for, and am using, version 3.3.19 and I am having problems.

1) Am I entitled to a version upgrade?
2) Viewed on some PCs the - character (in anti-spam) causes that one drop-down menu where it appears to be 3 text lines tall instead of 2 like the rest of the menu. On other PCs it doesn't do this. Perhaps I should substitute some code for the dash as   is substituted for a space?
3) No matter what site page is active the menu option for HOME is always colored as though I am on the home page. this means sometimes the menu displays ambiguous highlighting.

Some of the code in question is included below.

Thank you very much
Rich




,"<BR>Home","http://statenislandtechservices.com/",,"Back to the home page",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
,"Internet&nbsp;access<BR>&&nbsp;data&nbsp;security","show-menu=internetworking",,"",1
,"&nbsp;Web&nbsp;site&nbsp;hosting<BR>&&nbsp;anti-spam&nbsp;email","show-menu=hosting",,"",1
,"Premises&nbsp;security<BR>&&nbsp;remote&nbsp;control","show-menu=security",,"",1
,"Support&nbsp;options<BR>&&nbsp;other&nbsp;services","show-menu=options",,"",1
,"<BR>Hardware","show-menu=hardware",,"",1
,"Policies<BR>&&nbsp;Links","policies.htm",,"Policies and favorite links",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
,"<BR>Games","games.htm",,"Play some games!",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
])

Poster: John
Dated: Monday April 21 2003 - 23:32:12 BST

1. Yes, you are. As you are roughly 29 versions behind I would strongly suggest updating your setup. 3.5.15 is current.

2. There should be no problem with a '-' character in the menu. Check it again after updating.

3. Same as last half of #2.

The short piece of code you posted really isn't of much help. We almost always need to see your whole array, so posting a URL is requested.

Also, there is no need to use &nbsp; for normal word spacing. A plain old space will work just fine.

Poster: gregorr
Dated: Friday April 25 2003 - 7:23:22 BST

I will upgrade my software tonight.. Thanks for the input!

Poster: John
Dated: Friday April 25 2003 - 22:00:05 BST

Let us know the outcome.